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Author Archives: ChartCourse
Greg Smith on SHRM Television: Retention & Job Satisfaction
Greg Smith’s television interview about five things HR managers need to do to improve employee retention and job satisfaction. SHRM National conference in San Diego. http://ow.ly/27Jf7
Posted in Employee Engagement, Employee Suggestion Programs, Job Satisfaction, Leadership, Talent Management
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Employee suggestions programs. How to ru
Employee suggestions programs. How to run and manage. New article posted. http://ow.ly/22qMX
Posted in Leadership, Talent Management, Uncategorized
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Zappos: A Sales Giant Powered by Passionate People
Zappos is a true American success story. Not only are they a financial powerhouse, but an amazing place to work. Zappos is an online retailer that sells shoes and other merchandise. They have ap proximately 1500 employees and are located … Continue reading
Posted in Leadership, Talent Management, Uncategorized
Tagged customer satisfaction, customer service, employee engagement, employee motivation, employee retention, employee turnover, human resource management, job satisfaction, leadership speaker, leadership training, management skills, managing employee retention, motivational speaker, reward and recognition, shoe sales, team building activities, transformational leadership, zappos
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Zappos.com: A Cool Place to Work
Just returned from Zappos.com and met Tony Hsieh. See photos. Fantastic place to work. http://www.chartcourse.com/zapposphotos.html
Posted in Good Places to Work, Uncategorized
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Bosses Need to Communicate More During Bad Economic Times
An interesting article appeared in the April 5 edition of the Wall Street Journal, “CEOs Welcome Recovery to Look After Staff.” According to the article, now that the economy is improving, more CEOs are taking time to communicate about issues … Continue reading
Posted in Employee Engagement, Job Satisfaction
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Pay and benefits are important, but….
Pay and benefits are important, but financial incentives are limited in their ability to motivate and drive performance improvement. For most people, the most powerful form of reward and recognition is a job that gives them a sense of purpose … Continue reading
Posted in Job Satisfaction, Leadership, Talent Management, Uncategorized
Tagged employee engagement, employee motivation, employee retention, employee turnover, human resource management
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The Undercover Boss and the Invisible Employee
A recent national television program has caught my attention. The show is called, Undercover Boss which appears on CBS on Sunday nights. Each week a CEO works undercover on the front line of his organization. This week’s show featured Dave … Continue reading
Posted in Leadership, Talent Management, Uncategorized
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