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Category Archives: Uncategorized
Zappos: A Sales Giant Powered by Passionate People
Zappos is a true American success story. Not only are they a financial powerhouse, but an amazing place to work. Zappos is an online retailer that sells shoes and other merchandise. They have ap proximately 1500 employees and are located … Continue reading
Posted in Leadership, Talent Management, Uncategorized
Tagged customer satisfaction, customer service, employee engagement, employee motivation, employee retention, employee turnover, human resource management, job satisfaction, leadership speaker, leadership training, management skills, managing employee retention, motivational speaker, reward and recognition, shoe sales, team building activities, transformational leadership, zappos
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Zappos.com: A Cool Place to Work
Just returned from Zappos.com and met Tony Hsieh. See photos. Fantastic place to work. http://www.chartcourse.com/zapposphotos.html
Posted in Good Places to Work, Uncategorized
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Pay and benefits are important, but….
Pay and benefits are important, but financial incentives are limited in their ability to motivate and drive performance improvement. For most people, the most powerful form of reward and recognition is a job that gives them a sense of purpose … Continue reading
Posted in Job Satisfaction, Leadership, Talent Management, Uncategorized
Tagged employee engagement, employee motivation, employee retention, employee turnover, human resource management
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The Undercover Boss and the Invisible Employee
A recent national television program has caught my attention. The show is called, Undercover Boss which appears on CBS on Sunday nights. Each week a CEO works undercover on the front line of his organization. This week’s show featured Dave … Continue reading
Posted in Leadership, Talent Management, Uncategorized
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HOW TO RESOLVE WORKPLACE CONFLICT
Conflict in the workplace is a painful reality and a key reason for poor productivity and frustration. Do you have people in your workplace that cause problems for everyone else? Do they create additional work for others? One point is clear–conflict does not magically go away and only gets worse when ignored.
Posted in Uncategorized
Tagged business conflict, communication conflict, conflict at work, conflict management, conflict resolution, how to resolve conflict, interpersonal conflict, managing conflict, office conflict, personality conflicts, resolving conflict, resolving workplace conflict, work place conflict
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Avoid Getting Laid Off | Transformational Leadership
Navigator #146 The Navigator is published by Greg Smith, “Lead Navigator & Captain” of Chart Your Course International Inc. You are recieving this newsletter in text only. If you would like to recieve the color version and video version of … Continue reading
Posted in Uncategorized
Tagged downsizing, leadership, leadership speaker, leadership training, management skills, management training, motivational speaker, reward and recognition, supervisor training, transformational leadership
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On the Chopping Block: How to Prevent Getting Downsized
Answers to questions submitted by the Washington Post Describe the current jobs climate for employees. What should employees in general be expecting in the upcoming month? What should the unemployed expect? Are there any jobs that are recession-proof? Most likely, … Continue reading
Posted in Uncategorized
Tagged chopping block, downsizing, economic crisis, job layoff, layoffs, outsourcing, prepare for layoff
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