Category Archives: Customer Service

Great Customer Service Techniques by Trader Joe’s

Posted on March 18, 2008 by ChartCourse

The Quality Digest completed a customer satisfaction survey in 2007 of the best and worst retailers as ranked by consumers. Trader Joe’s was ranking as one of top retailers as providing the best customer service. Here are a couple of … Continue reading →

Posted in Customer Service | Tagged trader joes | 1 Comment

Customer Service Techniques and Strategy that Drives Outstanding Customer Service

Posted on January 23, 2008 by ChartCourse

BUILD CUSTOMER LOYALTY AND MAKE MORE MONEY Most businesses spend more time and energy trying to find new customers instead of retaining those they have. The logic behind customer retention is simple–It costs far less money to keep customers happy … Continue reading →