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Author Archives: jeanyahres
For the sixth year in a row, the category of sales representative is one of the top two hardest jobs to fill globally, according to Manpower Group’s 2011 Talent Shortage Survey results. Another study shows that only 44 percent of … Continue reading
Most businesses spend more time and energy trying to find new customers than retaining and making their current ones happy. The logic behind customer retention management (CRM) is simple — It costs far less money to keep customers happy than … Continue reading
Have I lost my mind? Yes, I am sitting on a Texas Long Horn steer! Many people have accused me of being full of bull – now you know the truth. The real story is I was speaking at a … Continue reading
A mentor is someone who serves as a counselor or guide. Being asked to serve as a mentor is an honor. It indicates that the company has faith in the person’s abilities and trusts him or her to have a … Continue reading
Successful organizations realize talent management and employee engagement is critical in sustaining their leadership and growth in the marketplace. Attracting and retaining top talented employees in today’s labor market should be the highest priority. 60% of surveyed talent leaders are … Continue reading
Imagine–you have been working late to finish an important project when one of your best employees walks into your office and tells you she has been offered a better job. This is the same person you handpicked, trained and recently … Continue reading
Greg Smith’s television interview about five things businesses need to do to improve employee retention and job satisfaction. Filmed at the SHRM National conference in San Diego. http://ow.ly/27Jf7 Greg Smith | Lead Navigator | 770-860-9464 | … Continue reading